+38 (097) 283 09 03
Mon-Fri: 9:00 — 18:00
Callback
Home FAQ

We've compiled answers to the most frequently asked questions

  • Delivery
  • Payment
  • Return
  • What are the delivery methods?

    We'll deliver your order using any method convenient for you. We work with all shipping companies, and we also offer delivery via private carriers that handle consolidated cargo.

  • Which carriers are used for delivery?

    Delivery time depends on order volume. The shipment is insured. We ship via Nova Poshta.

  • How do I pay for my order?

    Payment to a bank account.

  • Is it possible to return or exchange a product if it doesn’t fit?

    We process returns and exchanges in accordance with current Ukrainian legislation within fourteen days of purchase. For standard products to be returned successfully, they must be in their original condition and the original packaging must be intact. Please note that custom-made products with your logo or unique specifications are not eligible for return or exchange, unless a manufacturing defect is discovered. If you discover a defect upon receipt of your shipment, we will promptly replace the product or refund your payment, covering all logistics costs.

Contact us
Contacts
Contacts
We write for you
Read all articles
Read all articles